Privacy Policy
Effective Date April 25, 2026
Jewish Family Services of Greater Charleston (“JFS,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information with care and respect. This Privacy & Confidentiality Policy describes how we collect, use, disclose, and protect personal information.
Information We Collect
JFS may collect personal information that you voluntarily provide when you contact us, including your name, contact information, and details related to your situation or support needs.
We may also collect limited information automatically when you visit our website, such as browser type, pages visited, and general usage data.
How We Use Information
JFS does not sell or rent personal information.
We do not share personal information with partner organizations or service providers involved in referrals or support without your permission, except where required or permitted by law.
We may disclose information:
With your consent
To comply with applicable laws, regulations, legal processes, or government requests (including court orders or subpoenas)
To protect the rights, safety, or property of JFS, individuals, or the public
When third-party service providers are used to support our operations (such as website, communication, or payment systems), they are expected to maintain appropriate confidentiality and security standards.
Your Rights and Choices
You may have the right to:
Request access to or copies of your information
Request corrections to inaccurate or incomplete information
Request limitations on certain uses or disclosures
Request confidential communications
If you receive communications from JFS, you may opt out at any time by following unsubscribe instructions or contacting us directly.
Requests will be handled in accordance with applicable laws.
Data Security
JFS maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
Access to information is limited to employees, volunteers, contractors, and service providers who need it to perform their responsibilities and who are required to maintain confidentiality.
While we take reasonable measures to protect information, no method of transmission or storage is completely secure.
Website Privacy and Cookies
Our website may use cookies or similar technologies to support functionality and analyze usage. You may adjust your browser settings to manage cookies.
We may use trusted third-party services (such as website analytics, communication tools, or payment processors) to support our operations. These providers are expected to maintain appropriate privacy and security practices.
Our website may contain links to external sites. JFS is not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Health Information and HIPAA
In situations where JFS collects or works with health-related information, we follow applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when required.
Where applicable, JFS limits the use and disclosure of health information to the minimum necessary and implements safeguards to protect such information.
You may request additional information regarding how health-related information is handled by contacting JFS.
Data Retention
JFS retains personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and support our operations.
Children’s Information
Our website is not directed to children under the age of 13. JFS does not knowingly collect personal information from children through the website without appropriate consent. If you believe a child has provided personal information, please contact us so it can be addressed.
Policy Updates
This policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Questions or Concerns
If you have questions about this policy or concerns about how your information has been handled, please contact:
Jewish Family Services of Greater Charleston
(843) 614-6494
info@charlestonjfs.org